Shipping Policy

Last updated: 4 July 2026

Shipping Destinations & Costs

Skillset Studio offers free standard shipping on eligible orders, with no minimum order value.

• T-shirts and hoodies: Free standard shipping to Australia and New Zealand.
• Stickers and car air fresheners: Free standard shipping to Australian addresses only.

Stickers and car air fresheners are not currently available for delivery to New Zealand.

Order Processing

T-shirts and hoodies are made to order in Australia. Please allow 3–7 business days for production and order processing before dispatch.

Stickers and car air fresheners are fulfilled in Australia and may be dispatched separately from apparel orders.

Business days do not include weekends or public holidays.

Estimated Delivery Times

After dispatch, estimated delivery times are:

Destination	T-Shirts & Hoodies
Australia	3–6 business days
New Zealand	5–10 business days

For made-to-order apparel, the estimated total time from placing your order to delivery is generally:

• Australia: approximately 6–13 business days.
• New Zealand: approximately 8–17 business days.

Australian sticker and car air freshener orders are generally delivered within 3–10 business days after dispatch, depending on the delivery location and postal service.

These timeframes are estimates. Delivery may take longer during busy periods, public holidays, regional service disruptions or other unexpected carrier delays. If we become aware of a significant delay affecting your order, we will keep you updated.

Split Deliveries

Some products are fulfilled by different partners or dispatched from different locations. If your order contains multiple items, they may arrive in separate parcels and on different days.

You will not be charged additional shipping for split deliveries.

Tracking

Tracking is provided for t-shirt and hoodie orders. Where tracking is available for other items, it will be included in your shipping confirmation email after dispatch.

Delivery Address Changes

Please ensure your delivery address is complete and correct when placing your order.

If you notice an error, contact us as soon as possible at info@skillsetstudio.com.au. Once an order has entered production or has been dispatched, we may not be able to change the delivery address.

Lost, Delayed or Damaged Orders

If your order has not arrived within the estimated timeframe, arrives damaged, or appears to be lost in transit, please contact us at info@skillsetstudio.com.au.

We will work with the relevant fulfilment partner and delivery carrier to investigate the issue and help provide an appropriate resolution.

Consumer Rights

Nothing in this Shipping Policy is intended to exclude or limit any rights you may have under applicable consumer law, including the Australian Consumer Law and the New Zealand Consumer Guarantees Act where applicable.